Palais Des Thés - Paris - Matcha Latte (Øko)

We offer unlimited days of return. But there are still some rules to be followed...

NOTE: our Leftover Sales items, can be exchanged within 14 days.

• Please make sure to handle all products with care, when you are trying them on. All returned products have to be unworn, unwashed and without stains or odors from make-up and perfume. All original tags and labels have to be on them.
• Please note that the original shipping costs will not be refunded.
• We do not offer free returns, we ask you to cover the shipping costs yourself. 
• You are very welcome to return your web-order in our store in Nørrebro to avoid return shipping.

• Denmark: 39 DKK (free shipping above 500,-) / click & collect
• Europe: +150 DKK
• Rest of the world: +200 DKK

For orders in Denmark, we offer free shipping for orders above 500 DKK. All packages are sent to GLS ParcelShops via GLS. If you do not indicate a ParcelShop nearby, we select one that is close to you. All parcels can be tracked online. Alternatively, you can directly collect your parcel in our store in Nørrebro to avoid unnecessary shipping.

For orders within Europe (EU + Norway, Switzerland, Great Britain) shipping fees are +150 DKK per parcel. 

For all other international orders, shipping fees are +200 DKK per parcel. 

All international parcels are sent via DHL Express and can be tracked online.

Delivery Times

Res-Res is always working to ensure the best possible experience. We pack web-orders every day and drop them off at the parcel shop within 48 hours after you placed your order.  Once the order is packed you will receive your tracking number via email. For orders within Denmark, you can expect to receive your order within 3-4 days after you placed your order. International packages will typically take 5-6 days. Res-Res is not liable for delays caused by the distributor. 

You are always welcome to contact Res-Res.com per email: shop@respectresources.dk or by phone +45 55 205757